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Nutella defends itself in France

A while ago, I took a look at the different flavors of Nutella marketing in different countries. (Disclosure: I eat the stuff. I know it’s not good for me.) Currently, I’m spending a few weeks in Aix-en-Provence in France. Nutella is in the news and finds itself under attack from food and health writers because of its use of palm oil and its somewhat sketchy record as an actual food item. The Ferrero company, which owns the brand, took out a very expensive, two-page ad in Le Monde today (see illustration).

Ferrero, the owner of the Nutella brand, took out a two-page ad in the print issues of Le Monde from Saturday, November 17.

The sign being held on the left says, “Nutella is delicious, but why does it contain palm oil?” The ad copy talks about responsibility and choices, and states that the attacks on Nutella because of its use of palm oil are unfair. It explains why Ferrero uses palm oil—supposedly, because it allows the manufacturer to avoid hydrogenating fats and the possibly resulting trans fats. Palm oil used in Nutella, the copy says, comes from sites in Malaysia and New Guinea, and is meant to be entirely sourced from sustainable production by 2015, after which year no forest will be lost because of it.

Then the ad tells us that, “contrary to received ideas and certain opportunistic communications,” palm oil is not dangerous if eaten as part of a balanced diet. It’s better than butter, the writers mention, which isn’t saying much—many things are better for your health than butter, including (probably) most dirt. And, we can review a little table that compares the nutritional demerits of a Nutella tartlet with comparable products. Nutella comes out a little better.

The problem is that nobody eats just one little bit of Nutella and then does it again in a couple of months. Consumers, and especially their children, really like this product a whole lot. Forget it about a balanced diet. They suck it right up. While they may be factually correct, Ferrero’s statements are disingenuous—I’m sure they understand how consumers consume, just like the tobacco companies probably have a good sense of how and when smokers smoke.

Not to be all down on Nutella and Ferrero, the website they refer you to, mangerbouger.fr, educates people on some of the basics of nutrition and health with sections such as “Why move?” or “What does eating healthily mean?” Some of the recipes are very nice and sound healthy, too. The site is not affiliated with Ferrero or Nutella, but with the French Programme National Nutrition Santé, a government initiative to bring healthful thinking and practices to food and everyday life that’s been around since 2001. But, if you want more from the Nutella folks, there’s nutellaparlonsen.fr, “Let’s talk about Nutella,” which expands on the content of the ad.

Le Monde itself complements or maybe even balances the ad with a short article on page 28 of its weekend magazine (see illustration).

On the same day, Le Monde published this little Nutella-themed article in its weekend magazine. You need to know one key fact from the article to understand the costly two-page ad.

We learn that 105 millions of jars of Nutella are sold in France every year—imagine—and that “France’s youngsters have fallen into Nutella.” France is the world’s biggest market of Nutella consumers, and 75 percent of French households buy the product. The government is thinking to quadruple the tax on the use of, you guessed it, palm oil, which is not considered sustainable or healthy. Writer Jean-Michel Normand jokingly talks about a “Chocolate Party” similar to the American “Tea Party,” and notes the planned tax might be a tad high. But he also mentions that Nutella is a “caloric bomb” and that the label on the jars, somewhat mendaciously, doesn’t list “palm oil,” only “vegetable oil.” And, as he mentions, Ferrero has stated in any case that it will never change the composition of the product.

There you have it—your Nutella news from your French correspondent. If you eat it, do so responsibly, just a little bit today and nothing for the rest of the week. Of course. I knew you didn’t need reminding.

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Sweet Tibetan Tea

I was thirsty and found myself at a PCC in Seattle. I wanted something to drink that was neither plain water nor some sugary juice. I saw a row of cans of Tibetan Tea and tried it. I dare you to match the copy on the side of the can for sheer over-the-top nerve and pretentiousness. If you do, I’ll buy you a cup of real tea. This what it says, missing article and all: “Our mission is to reveal raw truth of the world’s invisible. Every sip gives voice to the unheard.”

The invisible what, you wonder. Give it some thought and maybe it will come to you.

An empty can of Tibetan Tea

The can’s content provided me with 200 calories I didn’t need. It was extremely sweet; the second ingredient on a list that includes “natural flavors” is sucrose. Another is “tea”, but it’s not made clear what kind. I’m not sure how “Tibetan” this drink is. Probably about as much as bottled Italian salad dressing is Italian. The mention of Tibet here means to garner sympathy and, thereby, foster sales. Not that that’s bad, but it might seem jarring to people who associate certain values with the country. Intrigued by a detail I noticed in the manufacturer’s address, I strolled to the Tibetan Tea site when I was back in my office. Disappointingly, there weren’t any more dramatic marketing statements, just a couple of modern-orientalist touches in the copy.

But listen. There is another story here, too. I had met Penny Stafford, the owner, before. She used to have a fine, small coffee shop in Bellevue called I Belvi, which was supposed to be the Italian for “The Wild Animals” (and unfortunately included a grammatical error). She made excellent espresso that I drank many times. Penny always had a friendly word for her guests, and enjoyed sharing about the animal rescue efforts she was active in. Starbucks, which has several locations not far away, did its best to ruin her. Starbucks representatives even handed out samples of Starbucks coffee in front of her business. This was outrageous enough to come to the attention of the local media. The Seattle Post-Intelligencer, still a going concern at the time, published an article about Penny and her determination to survive.

Eventually, I Belvi closed. But it wasn’t Starbucks that did it in. Construction projects across the street brought lot of workers to the coffee shop. Some of them treated the place like an extension of the job site, visiting in noisy groups, talking loudly on their mobile phones and Motorola intercom devices, leering at Penny, and making the place unpleasant for the rest of us. I quit going there and probably some other people did, too. At some point, I noticed the new buildings were done and the coffee shop no longer there. That made me feel bad. Maybe I’m wrong, and Penny closed because she was ready to do something else, not because nobody came for coffee anymore. In any case, I’m glad she’s on to another venture, sweet as it is. And, I appreciate that she’s apparently still involved in helping animals in need.

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